BulletProof Hitches® - Frequently Asked Questions

Please visit our BulletProof Hitches Returns & Exchanges page for additional information on how to initiate a return.

To avoid ordering the wrong size hitch, please also check-out the What Size Hitch Do I Need page prior to ordering to ensure you have the correct size hitch for your truck. For additional information, feel free to give us a call at 941-251-8110.

The BulletProof Hitch allows you to tow any trailer correctly and safely. Towing a trailer when level ensures even wear on your trailer tires as well as increased control. Hitches often get overlooked and only get addressed when an issue arises, most commonly trailer sway.

The BulletProof Hitch has benefits in regards to safety and protecting the undercarriage and bumper in the event of a collision. The BulletProof Hitch also accepts a variety of accessories such as loops, a pintle receiver, and clevis allowing the BulletProof Hitch to tow any trailer in existence.

The learn more about the BulletProof Hitch, please see our About Us page.

Please see our What size hitch do I need for my truck page to measure your truck and get the hitch suited for your application.

Medium Duty Hitches are rated to 14,000 lbs.
Heavy Duty Hitches are rated to 22,000 lbs.
Extreme Duty Hitches are rated up to 36,000 lbs.

BulletProof Hitches company headquarters is located in Bradenton Florida. Our address is:
3145 Lakewood Ranch BLVD
STE 106
Bradenton FL, 34211

Call us at 941-251-8110 or email sales@bulletproofhitches.com

Since our inception in 2014, BulletProof Hitches has revolutionized the towing industry and has been steadfast in our dedication to offering top-tier towing products. We take immense pride in our American roots and strive to uphold the highest standards of craftsmanship, ingenuity, and quality in every product we produce.

Our aim is to deliver a stellar five-star customer journey, from the initial communication with our knowledgeable staff to the enduring durability of our products, which are designed to last lifetimes. Every hitch we produce is backed by a lifetime warranty, ensuring trouble-free ownership and peace of mind for our valued customers.

Driven by our rapid expansion and the need for precision engineering, BulletProof Hitches has forged partnerships with leading global manufacturers while keeping our production, assembly & quality control processes firmly rooted in the USA. Our 32,000 sqft headquarters in Bradenton, Florida serves as the hub for meticulous quality control inspections and final assembly, ensuring that every product meets our uncompromising standards before it reaches our customers' hands.

Our commitment to quality control is unrivaled in the towing industry, guaranteeing that you receive the highest possible quality products every single time. We believe in setting the benchmark for excellence and are dedicated to providing towing solutions that prioritize safety, quality, and high capacity, delivering value for generations to come.

Thank you for choosing BulletProof Hitches, where excellence in towing knows no bounds.

Yes, every production batch of hitches is thoroughly examined and tested for weld penetration, aesthetics, and overall strength. As seen in the photo to the right we select hitches from each batch at random to undergo a weight load certification on a 200,000 lbs. testbed.

The BulletProof Hitch can take a wide range of attachments. Please see our Accessories section to view our entire line of BulletProof Accessories.

If having the highest-rated towing capacity of any hitch available (36,000 lbs.) isn't enough. Our hitches are fully adjustable, made from solid steel, and rigorously tested to surpass all towing standards/regulations. They are also compatible with our full line of hitch accessories for multiple towing applications, making it the most versatile hitch on the market. Our full lifetime warranty also sets our hitches apart from other brands, offering peace of mind to anyone using a BulletProof Hitch over the competition.

Yes! We offer 10% off for any Military Personnel or First Responders. Please confirm your Military or First Responder status at checkout by clicking the green 'Verify with ID.me' button on the cart page or email a valid form of identification that shows your military status to sales@bulletproofhitches.com and we'll provide you with a discount code.
Give us a call at 941-251-8110 for additional information.

We are proud to say we have never had a hitch failure!
But to answer that question, yes! We offer a lifetime warranty on the construction of any of our hitches for your peace of mind. Visit our Warranty Page for additional information on the BulletProof Hitches Full Lifetime Warranty.

Our hitches cover 3 different categories, Medium, Heavy, & Extreme Duty. Our Medium Duty Hitches rated to 14,000 lbs., Heavy Duty Hitches rated to 22,000 lbs., & Extreme Duty Hitches rated up to 36,000 lbs.

Our Heavy & Extreme Duty Hitches have a solid steel shank, and our Medium Duty Hitches have a box steel shank.
Note: Medium Duty Hitches are not compatible with our Pintle Attachment.

This question refers to the shank size of our hitches. A shank is the steel end of our hitch that goes into your factory receiver. We have a diagram of every hitch that points to what this is, in case you need further clarification. A 2” BulletProof Hitch has a shank width of 2” that will fit into a 2” vehicle receiver, a 2.5” hitch will fit into a 2.5” vehicle receiver, a 3” hitch will fit into a 3” vehicle receiver.

Every BulletProof Hitch comes standard with a 2" and 2-5/16" solid steel dual ball, this goes for all hitches: Medium Duty, Heavy Duty, Extreme Duty in 2", 2.5", and 3" shank sizes. We also offer our 1-7/8" single ball. You can purchase this seperately or add it onto your order when buying your hitch. When checking out, look for 'Select your ball type' to choose between ball mounts with different size combinations. Or visit the Accessories Page, to view them all side by side.

We only offer our hitches with our signature black textured powder coat because it offers the best possible protection for your hitch. All BulletProof Hitches come with a lifetime constructional warranty and a 1 year cosmetic warranty that covers any issues with the powder coated finish.

Yes!
All of our hitches can be used in the drop or rise position without any change in the towing capacity, this goes for all hitches and shank sizes.

Yes, we offer a BulletProof Locking Pin that you can use to lock your hitch to your vehicles receiver. It is also compatible with all of our accessories, so you can lock your dual ball or any BulletProof Accessory to the hitch.

Yes, we offer keyed alike packages for locking pins. If you need larger quanities please call us 941-251-8110.

The correct shank size for your vehicle can be determined by measuring the width of the inside opening of your vehicles receiver. You can also determine what size shank your hitch has, by measuring the width of the shank. It will be either 2", 2.5", or 3".

The best way to determine the correct drop size for your vehicle is by parking on level ground and measuring from the ground to the bottom inside of your receiver. You can use that measurement with our Hitch Sizing Guide to determine your recommended drop size or give us a call at 941-251-8110 and we can recommend a hitch that will work best for your towing needs!

BulletProof Hitches are the highest rated hitch on the market (rated up to 36,000 lbs). They are available with over 30 different accessories for a variety of towing applications and come with a full lifetime warranty on the construction of the hitch.

BulletProof Hitches are compatible with our full line of hitch accessories. A couple of our most used accessories are the BulletProof Pintle Attachment, the BulletProof Locking Pin, and the BulletProof Sway Control System.

Please review our Returns / Exchanges page for information on how to exchange your hitch.

Yes, we do accept returns as long as you initiate your return within 30 days of placing your original order and if your hitch is unused and in its original condition. Please visit our Warranty, Exchanges, & Returns page for additional information on how to initiate a return.

We do have a network of dealers throughout the United States and you can find a local dealer by visiting the Dealer Locator on our website.

We offer FREE standard shipping to anywhere within the lower 48 states! Our standard shipping is via Ground (2-5 business day delivery). We do also offer expedited shipping and international shipping rates. Please give us a call or visit our Shipping Information page for more information about ship times & rates.

Quantity Discounts are determined based on the size of the order. Please give us a call at 941-251-8110 for a custom quote.

Yes, BulletProof Hitches has a Road Shield System. The BulletProof hitch is compatiable with most other mud flap systems.

Our hitches ship via Ground which takes 2-5 business days to arrive once shipped. All orders placed before 1pm EST Monday -Friday will be shipped out same day and any orders placed after noon EST will be shipped out the next business day. We also offer expedited shipping options. Please give us a call at 941-251-8110 or visit our Shipping Information page for additional information about ship times & rates.

Yes, we have our own Weight Distribution System Available. You can also use our adapters to connect other brand WD system to the BulletProof Hitch.

Every BulletProof Hitch comes standard with a 2" and 2-5/16" solid steel dual ball, (2)pins and (2) R-Clips. Please note a third pin is needed to secure the hitch into your vehicle's receiver. We recommend using our BulletProof Locking Pin to help keep your new hitch secure on your vehicle.

BulletProof Locking Pins are rated to the same weight rating of your BulletProof Hitch™. Most locking pins available are only rated for up to 10,000 pounds.